What information do we collect?
We collect information from you when an order has been placed with us. We collect information from you when a feedback or enquiry is received.
When an order has been placed, you will be asked to enter your name, address and postal code, contact number and email address.
When a feedback or enquiry is submitted, you will be asked to enter your name, contact number and email address.
You may however, visit our site anonymously.
What do we use your information for?
Any information as mentioned above as collected from you may be used in one of the following ways:
To improve customer service:
Input/feedback provided from our customers will be used to improve our overall service and other areas as mentioned in the input/feedback.
To process transactions:
Information collected when placing an order (i.e. name, address and postal code, contact number, email address) will strictly be used to provide us with appropriate information to facilitate, which includes and not limited to, a proper processing of an order, providing logistic needs on the day of delivery as specified.
Logistic needs include delivering of product as ordered, installation of product as specified, as well as other services as specified (refer to Other Services Clause in our General terms and conditions for more details). Delivering of product done by our logistics will have access to information provided by you (i.e. name, contact number, address and postal code) to properly carry out the services as specified (i.e. delivery of product, installation of product as specified, other services as specified).
Do we disclose any information to outside parties?
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating and conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may, however release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety.
For any other enquiries, please proceed here